Scaling IT Teams: The Power of Staff Augmentation in South America

Table Of Content

1. Introduction

IT staff augmentation has become a growing trend in South America, offering companies a flexible and cost-effective solution to their IT staffing needs.

What is IT staff augmentation: IT staff augmentation refers to the practice of supplementing a company's internal IT team with external professionals who possess the necessary skills and expertise. These professionals work alongside the in-house team and provide additional support and expertise for specific projects or tasks. The goal of IT staff augmentation is to enhance the capabilities of the internal team and leverage the specialized knowledge and experience of external professionals to achieve project objectives effectively, without going through the complexity of in-house hiring.

Growing trend in South America: South America has emerged as a prominent destination for IT staff augmentation services. The region boasts a large pool of highly skilled IT professionals who offer their services to companies worldwide. The growing trend of IT staff augmentation in South America is driven by factors such as cost-effectiveness, access to specialized talent, and cultural compatibility with North American companies.

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Benefits of IT Staff Augmentation in South America

IT staff augmentation in South America offers several benefits that can be advantageous for companies seeking IT talent. These benefits include:

Access to a large pool of skilled IT professionals

South America has a rich talent pool of highly skilled IT professionals. By opting for IT staff augmentation in the region, companies can tap into this talent pool and gain access to professionals with diverse skill sets and expertise.  Read this blog post for more details about Latin america as a growing force in the tech scene.

Cost-effectiveness compared to hiring in-house staff

IT staff augmentation can be a cost-effective solution for companies. Instead of hiring and maintaining a full in-house IT team, businesses can selectively augment their existing team with external professionals when needed. This approach eliminates the need for additional overhead costs associated to hiring and mantaining  in-house employees, such as recruiting costs, local benefits and infrastructure.  In addition, to lower salary ranges than in United States. Get an idea of salaries in the region by reading this blog post about the top hiring destinations in south america.

Flexibility and scalability of IT teams

IT staff augmentation provides flexibility and scalability to IT teams. Companies can easily scale their teams up or down based on project requirements, without the limitations of hiring and onboarding new employees. This flexibility enables companies to adapt quickly to changing project demands and market conditions.

Cultural and language compatibility with North American companies

South America shares cultural and language similarities with North American companies, making communication and collaboration smoother. This compatibility reduces potential barriers that can arise from working with teams in different time zones or regions, resulting in enhanced productivity and efficiency.

By considering IT staff augmentation in South America, companies can leverage these benefits to enhance their IT capabilities, gain access to top talent, and achieve their business objectives effectively.

Popular IT Staff Augmentation Services in South America

Using a staff augmentation firm can be the easiest way to expand your IT team. By selecting the right company, you can establish a partnership that will support your business growth. However, choosing the wrong provider can result in the loss of time and resources. Some trusted staff augmentation companies in the region include BetterWay Devs, Baires Devs, Cafeto Software, Bellatrix, and Willdom.

To learn more about these companies, read the following blog post:

💡 Recommended staff augmentation firms to hire long-term software developers in South America

Considerations for Choosing an IT Staff Augmentation Company in South America

When selecting an IT staff augmentation company in South America, there are several factors to consider to ensure you find the right partner for your business. Here are some key considerations and tips for evaluating the quality and reliability of potential partners:

Employee Brand and Compensation

Take a close look at the company's website and job postings to understand how they position themselves as an employer. Look for indications that they prioritize employee satisfaction and growth. Additionally, it is important to ensure that the company pays competitive salaries and offers benefits to its employees. While cost is a consideration, it is crucial to find a company that values its employees and provides a fair compensation package, as this forms the foundation for a successful long-term engagement.

Legal Compliance and Hiring Practices

Verify that the company follows legal employment practices in South America and other relevant countries. Determine if they hire employees directly or through subcontractors. This information is important as it can impact employee salaries and overall well-being. It is advisable to choose a company that demonstrates transparency and compliance with local labor laws to ensure ethical and legal practices.

Technology Expertise

Assess whether the company specializes in the specific technologies you require or if they are open to working with various technologies. It is beneficial to partner with a company that has expertise in the technologies relevant to your project, as this can contribute to a smoother collaboration and better outcomes.

Costs and Payment Terms

Consider the cost structure and payment terms offered by the IT staff augmentation company. While cost is a factor, it should not be the sole determining factor. Evaluate the value provided by the company in terms of skills, expertise, and reliability, rather than solely focusing on the lowest cost option. Discuss payment terms and methods to ensure they align with your business requirements.

US Presence and Communication

If having a US presence is important to you, inquire about the company's availability for meetings, communication channels, and time zone compatibility. Clear and effective communication is crucial for successful collaboration, especially when working with remote teams.

It is essential to carefully evaluate potential IT staff augmentation partners based on these considerations to ensure a successful and productive collaboration. By selecting a company that aligns with your needs, values its employees, and demonstrates expertise in the required technologies, you can enhance your project outcomes and achieve your business goals effectively.

Challenges and Mitigation Strategies

When hiring remote software developers in South America, there may be certain challenges that can arise. However, with proper strategies and approaches, these challenges can be effectively mitigated, ensuring successful collaboration and project outcomes. Here are some potential challenges and corresponding mitigation strategies:

Communication and Language Barriers

Working with a remote team in a different country may present communication challenges due to language barriers or cultural differences. To overcome this challenge:

  • Emphasize clear and effective communication: Establish regular communication channels and set expectations for communication frequency and responsiveness.
  • Use collaboration tools: Utilize project management and communication tools (e.g., Slack, Microsoft Teams) to facilitate seamless communication and document sharing.
  • Encourage open dialogue: Create a culture that encourages team members to ask questions, seek clarification, and express concerns openly.

Time Zone Differences

Time zone compatibility between South America and the United States is a significant advantage for coordination and collaboration between the hiring company and remote software developers.

To leverage this time zone compatibility effectively, consider the following:

Identify overlapping work hours: Take advantage of the few hours of overlap between South American countries and the United States to establish common working hours. This allows team members to communicate and collaborate in real-time, fostering efficient teamwork and decision-making.

For example, Colombia follows Colombia Time (COT) throughout the year, which is 5 hours behind Coordinated Universal Time (UTC-5).  The table below shows the time differences between Colombia and the United States during DST and standard time:

Table 1. Time Zone Comparison with Colombia

Time Zone City DST Offset Standard Time Offset Time Difference with Colombia (DST) Time Difference with Colombia (Standard Time)
Eastern Time (ET) New York UTC-4 UTC-5 Same as Colombia Time (COT) Same as Colombia Time (COT)
Central Time (CT) Chicago UTC-5 UTC-6 1 hour behind Colombia Time (COT) 1 hour behind Colombia Time (COT)
Mountain Time (MT) Denver UTC-6 UTC-7 2 hours behind Colombia Time (COT) 2 hours behind Colombia Time (COT)
Pacific Time (PT) Los Angeles UTC-7 UTC-8 3 hours behind Colombia Time (COT) 3 hours behind Colombia Time (COT)

Plan ahead for potential delays: While time zone compatibility is favorable, it is still essential to anticipate potential delays and allocate sufficient time for feedback, decision-making, and task handover. By proactively planning for time differences, you can ensure smooth project progress and avoid unnecessary delays.

Leverage asynchronous communication: While real-time communication is valuable, it is also important to embrace asynchronous communication methods. Encourage the use of email or project management tools to address non-urgent matters and provide updates. This allows team members to work on their own schedules while maintaining effective communication.

By considering the excellent time zone compatibility between South America and the United States, companies can maximize collaboration, streamline communication, and achieve project goals efficiently.

Cultural and Work Style Differences

Working with a remote team in a different cultural context may require sensitivity and adaptability. To mitigate this challenge:

  • Promote cultural understanding: Encourage team members to learn about each other's cultures, customs, and work styles to foster a more inclusive and collaborative environment.
  • Establish shared norms and expectations: Define and communicate shared values, work ethics, and professional standards to ensure alignment and minimize misunderstandings.
  • Facilitate team building activities: Organize virtual team building activities to strengthen relationships, foster trust, and enhance team cohesion.

Quality Assurance and Monitoring

Ensuring the quality and progress of work when hiring remote software developers can be a concern. To address this challenge:

  • Define clear expectations: Clearly communicate project requirements, milestones, and deliverables to ensure everyone is aligned on project goals.
  • Implement regular progress updates: Establish regular check-ins or status updates to monitor progress, address any issues promptly, and provide feedback.
  • Implement quality assurance processes: Define and implement quality assurance measures, such as code reviews, automated testing, and documentation standards, to maintain high-quality deliverables.

By proactively addressing these challenges and implementing appropriate mitigation strategies, hiring remote software developers in South America can be a successful and rewarding experience. With effective communication, cultural understanding, and clear expectations, companies can leverage the expertise and talent of remote teams to achieve their project goals effectively.


IT staff augmentation in South America provides numerous benefits and opportunities for companies in need of IT talent. This approach allows businesses to tap into a large pool of skilled IT professionals, effectively scale their teams, and benefit from cultural and language compatibility with North American companies. By adopting IT staff augmentation, companies can access the expertise and resources they require without the restrictions of maintaining a full in-house IT team.

One reputable option for IT staff augmentation in South America is BetterWay Devs. We offer a wide range of services, including the hiring of individual developers or the assembly of entire teams, with local support and transparent conditions. Partnering with BetterWay Devs enables companies to enhance their IT capabilities, achieve their business objectives, and establish successful long-term engagements.

To summarize, IT staff augmentation in South America is a strategic solution that empowers companies to access top IT talent, increase flexibility and scalability, and achieve cost-effective results. Consider exploring BetterWay Devs for your IT staff augmentation needs and leverage the benefits this approach provides.  Schedule a call with an expert to learn more.

Paula Tellez

BetterWay Devs Inbound Marketing Manager

Related Readings

Mastering IT staff augmentation enhancing your it capabilities

Recommended staff augmentation firms to hire long-term software developers in South America

Tips for Effective Onboarding of Team Augmentation Members

Staff Augmentation vs. Outsourcing: Which one is right for your business?

Exploring Staff Augmentation: Understanding the Meaning, Benefits, and Future Trends

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