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Customer Support Representatives

Talent Across the Americas

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Experience (Seniority) Ranges

Junior (0-2 yrs)
Semi Senior (2-5 yrs)
Senior (5-10 yrs)
Senior + (10+ yrs)

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Customer Support Representatives

Candidates in this role are responsible for providing timely, empathetic, and effective support to customers across various channels such as email, chat, phone, or helpdesk platforms. Customer Support Specialists troubleshoot issues, answer product-related questions, escalate technical problems when necessary, and help ensure customer satisfaction and retention. They are often the voice of the brand and play a key role in improving the overall user experience.

Top Skills

Top Associated Skills

CRM Tools
Ticket Management
Confluence
Notion
Communication
Zendesk

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Customer Support Representatives

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