Candidates in this role are responsible for providing timely, empathetic, and effective support to customers across various channels such as email, chat, phone, or helpdesk platforms. Customer Support Specialists troubleshoot issues, answer product-related questions, escalate technical problems when necessary, and help ensure customer satisfaction and retention. They are often the voice of the brand and play a key role in improving the overall user experience.
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Every Candidate is pre-verified for technical skills and experience
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